Frequently asked questions
Practical answers to common questions about moving goods by road in India, from truck booking to the e-way bill.
What is an e-way bill and when is it required?
An e-way bill is an electronic document generated under GST for the movement of goods, and it is generally required when the consignment value exceeds a prescribed threshold, commonly ₹50,000. It records details of the goods, the parties and the vehicle, and is meant to be carried during transit. The exact rules and thresholds can vary, so it is wise to confirm the current requirements for your shipment.
What is the difference between full truck load and part load?
Full truck load, or FTL, means you hire an entire vehicle for your goods, which suits large shipments and gives a direct run to the destination. Part load, or PTL, means your goods share space with other consignments, so you pay for only part of the truck. FTL is usually faster and more direct, while PTL can be more economical for smaller quantities.
What documents should accompany goods during road transport?
A shipment typically travels with a tax invoice or delivery challan, the lorry receipt issued by the transporter, and an e-way bill where one is required. The vehicle should also carry valid registration, the necessary permits and the driver's licence. Keeping these ready helps avoid delays at checkpoints along the route.
What factors affect road freight rates in India?
Rates depend on the distance, the type and size of vehicle, the weight and nature of the goods, and current fuel prices. The availability of a return load matters too, since an empty return trip pushes the cost up. Seasonal demand, tolls and the condition of the route can also influence the final rate.
What is FASTag and is it needed for trucks?
FASTag is an electronic toll-collection sticker that lets vehicles pay highway tolls automatically through a linked prepaid or bank account as they pass through toll plazas. It is widely required for vehicles using national highway toll plazas, including commercial trucks. Keeping it active and sufficiently funded helps goods vehicles move through tolls without cash delays.